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Quality policy


The basic principle and commitment of the management is the systematic service of its customers and the offer of products and services based on continuous developments and challenges of our time.
The company's quality policy is adapted to the above requirements of the management and is expressed in accordance with the ISO 9001:2015 standard throughout the company, covering all activities that affect the degree of satisfaction of its customers. Specifically, the management of GLEAN is committed to the following:

Excellent product quality
Direct technical support as well as supervision of the application of the products
Research and development of new products according to customer requirements.
Excellent relations with customers, high level of coverage of their needs, maximum degree of satisfaction
Spirit of teamwork and creative work. Employees are free to express their concerns and suggestions in regular meetings with their colleagues and team leaders
Relationships of mutual respect and benefit with suppliers and with partners
Relationships of mutual respect and mutual respect between the company's staff
Absolute compliance of the company's operation and products in all areas, with the legislative provisions and regulations that concern it

The above commitments are achieved by:

The implementation and continuous improvement of the quality management system according to the ISO 9001:2015 standard
The execution of their tasks in accordance with the procedures and instructions of the system
The regular review of the system by management
The flawless cooperation of management and employees
The creation and maintenance of a modern work environment
The allocation of resources for the continuous improvement of the company's activities
According to the above, it is mandatory for all of us to implement and strive for continuous improvement of the effectiveness of the quality system.